App Ticket

1. Get the customer

Scan the customer CoatCheck QR code from their phone

2. Assign Tag and Create Ticket

Assign a TAG to the ticket and after that you can create which sends them a 4 digit code and a link for their ticket.

Read more at Tags management

3. Attach picture (optional)

After the ticket creation it prompts you to additionally attach a picture of the customer belongings.

1. Identify the customer ticket

1. QR Code - Scan the customer Ticket QR code from their app, this can be as well a public ticket link that they have shared
   How To: Scan with the staff app → Redeem Ticket
2. Rescue Lookup - In case of the customer no access to their phone or ticket
   How To: Check Out → Rescue Lookup and select the ticket by the information that is provided (Phone Number)

2. Redeem TAG and resolve ticket

After the identification you will see what TAG you need to pickup and redeem the ticket, the customer will receive a SMS that their belongings has been picked up.