Pre-register

Pre-register gives every business a unique public page. Customers fill in their phone number on their own phone, then show a QR code at the counter. Staff scan that code instead of typing numbers in a noisy line.

1. 1

   Customer registers

   The guest opens your pre-register link (usually via a poster QR) and submits their phone number. If payments are enabled, they can pay for the ticket online first.

2. 2

   Customer shows a QR code

   After submit, the page displays a QR code for staff to scan.

3. 3

   Staff continues check-in

   Scan the QR in the Staff App to load the phone number, then assign a tag and create the ticket as usual.

   Fallback list

   If the guest closes the page, staff can open the pre-register list and select the number. Entries stay available for 1 hour until used or they expire.

1. 1

   Enable pre-register

   In the dashboard, open Pre-register and enable the feature.

2. 2

   Share the link or QR

   Use Copy options to copy your public link or a scannable QR image. Place the QR where guests wait in line.

With payments enabled, pre-register can collect the ticket fee online (Stripe Connect). See Online payments for setup, pricing per location, and how paid status appears when staff scan the guest.