Item photos
Photograph belongings when the ticket is created. The picture lives on the record — pickup, rescue, and "that's not mine" become a glance, not a guess.
Optional at check-in
One extra tap after the ticket goes out. Skip it when the line is four deep.
Confirm before you walk the rack
Staff see the item on the ticket. The right coat comes back the first time.
Visual proof when it matters
Lost phone, disputed item, rescue lookup — the photo is attached to the record.
On the record
Taken at check-in
Staff shoot it in the admin app while the ticket is created. It is one extra tap, and it can be skipped when the line is long.
Used at pickup
The picture is on the ticket staff open. They confirm the coat before they walk the rack, instead of guessing from a hanger number.
Used when something is wrong
A lost phone, a rescue lookup, or a guest who says the coat is not theirs. The photo is the record of what was checked.
